BRAVO COMPANY ROOFING

Roof Insurance Claim Denials: What Homeowners Can Do

Bravo Company Roofing A house roof with visible black damage spots on shingles, a ladder leaning against the edge, and a roofing company logo in the lower left corner. Trees are in the background.

A denied roof insurance claim can leave homeowners feeling frustrated and overwhelmed—especially after the stress of storm damage. But a denial doesn’t have to mean paying for repairs out of pocket.

Bravo Company Roofing helps homeowners fight back with expert inspections, detailed documentation, and the integrity you deserve.

Why Roof Insurance Claims Get Denied

Insurance companies often deny claims for reasons that leave homeowners confused. Common causes include:

  • Insufficient documentation – Missing photos, videos, or repair estimates weaken your case
  • Missed deadlines – Policies often have strict timelines for reporting damage
  • Policy exclusions – Certain types of damage (like cosmetic hail marks) may not be covered
  • Improper maintenance – Insurers may claim pre-existing wear and tear caused the damage, not the storm

Working with a professional roofing contractor from the start can help avoid these pitfalls by ensuring proper documentation and timely reporting.

Steps to Take After a Denied Claim

If your claim was denied, take these steps to protect your rights and possibly reverse the decision:

  • Review the denial letter carefully – Understand the specific reasons your claim was rejected
  • Request a detailed explanation – Ask your insurer for a clear breakdown of their decision
  • Document all damage thoroughly – Take high-resolution photos, videos, and written notes of affected areas
  • Get a second opinion – Have a certified roofing contractor like Bravo Company Roofing perform an independent inspection and provide a detailed report

How Bravo Helps Homeowners Reverse Denials

Bravo Company Roofing has experience helping homeowners navigate the claims process and appeal denied claims. Our team provides:

  • Professional damage assessments – Detailed reports with photos and technical data
  • Adjuster collaboration – Meeting with your insurer’s representative to present evidence and advocate for full coverage
  • Guidance on filing an appeal – Helping you understand the process and deadlines
  • Quality repairs – Ensuring all work meets insurance requirements for future claims

Preventing Denials in the Future With Bravo

The best way to avoid a denial is to be proactive. Bravo Company Roofing helps homeowners with:

  • Timely storm inspections – Identifying damage early before it worsens
  • Maintenance records – Providing proof of proper upkeep to support future claims
  • IKO ROOFPRO-certified materials – Ensuring repairs meet insurer standards
  • Honest evaluations – Veteran-owned integrity means we give you accurate assessments every time

Don’t Settle for Denial – Let Bravo Company Roofing Fight for You

A denial isn’t the end of the road. Bravo Company Roofing offers free storm damage assessments, detailed reports, and expert support to help you appeal and get the coverage you deserve.

Denied doesn’t mean defeated. Call Bravo Company Roofing today for a free assessment and let us guide you through your next steps.

Frequently Asked Questions

Common reasons include insufficient documentation, missed filing deadlines, or policy exclusions for certain types of damage. Insurers may also deny claims citing “improper maintenance” or pre-existing wear and tear. A professional roofer’s inspection and detailed report can help challenge these denials.

Yes. Homeowners can request a re-inspection, submit additional evidence, or file a formal appeal with their insurer. Working with a certified roofing contractor like Bravo Company Roofing strengthens your case by providing thorough damage assessments and clear documentation.

A roofer experienced with insurance claims can provide a second opinion, document storm damage in detail, and even meet with your adjuster to present evidence. This professional support often leads to denied claims being reconsidered or approved.

What Our Customers Say

Read first hand what our customers think about their roof repair with Bravo Company Roofing:

Alesha Caperton
22:00 20 Jan 25
Everyone we spoke to and worked with was so kind and helpful! They got the job done efficiently and effectively. Special shout out to Emily Garmon. She was always available to answer questions and go the extra mile when we needed it.
Wayne Muhammad
19:27 07 Jan 25
AWESOME CUSTOMER SERVICE AND CRAFTMANSHIP.
Isaac Ware
14:57 27 Dec 24
Bravo roofing offered their services to my neighborhood after Helene hit. I was in need of work and they made it easy to get it completed.

Communication at first was rocky but I was thoroughly communicated with by the owner and my project manager throughout after a bit.

They also were able to renegotiate with my insurance on my behalf to secure an entire new roof after they had only offered half which I'm grateful for.

Of note; I was able to pick an upgraded shingle type and the color to better withstand the storms in the future which was easier then I had thought would be.

It looks great and I'm happy with having gone with them.
BL Preston
16:55 25 Dec 24
I would like to thank Bravo Company Roofing for replacing my shingles. This was the easiest process I’ve dealt with on any home repairs I’ve had in the past. Emily was extremely helpful and made sure everything was going as planned. She kept in constant contact with us and was very professional in getting the job done. We are pleased with our new roof and our neighbors have complimented on how beautiful our house looks. Thank you!
BRANDON HUGHES
15:59 21 Dec 24
Could not be happier with the way our gutters turned out. The way they make them on-site seemless with baked in color is the only way to go. Thank you for adding value to our home at an affordable price!
Tash D.
21:24 16 Dec 24
After months of frustration trying to get our roof repaired with other companies, Bravo Roofing came to our rescue—and we couldn’t be more grateful! From the very first interaction, it was clear that we were in good hands. Everyone we worked with was incredibly professional, helpful, and understanding. They took the time to listen to our concerns and made us feel like we were their top priority.

My husband and I were especially impressed by how genuinely committed they were to helping us and ensuring the job was done right. The team went above and beyond to accommodate our needs and made the entire process smooth and stress-free. The workers who came to fix our roof were not only efficient but also left the area spotless, which we deeply appreciated.

Bravo Roofing delivered excellent service, and their attention to detail and customer care made all the difference. If you’re looking for a company that truly values its customers and takes pride in their work, look no further. We highly recommend them!
Frank Cole
14:53 12 Nov 24
Outstanding job by the whole crew. Very thorough with the clean up and they addressed a couple of concerns right away.
Additionally we had them install gutters all around the house. Very pleased with the results.
The most important thing I will say is the communication with them was spot on. Robbie & Brian kept me informed during the whole process, even while I was out of town.
Erich Blake
22:50 30 Oct 24
Still waiting for Bravo Roofing to repair my damages to my gutter guards that the roofers did from July 2, 2024 , according to one of there employees, who had told me they were going to remove them completely put them back on after they Blew off the roof debris and blew out the gutters , and found out later they left them in place of which the employee later apologized for that ,but the roofers bent them up to slide the felt and shingles under them and did not reset them properly to the way they were , after I told Bravo about this issue and other issues I found debris coming out of five of the downspouts of which I still do to this day, Bravo roofing sent out there gutter guy that tried as best he could to reset them, my wife and I felt ok with this for now because they do not make these guards any more , but unfortunately they now refuse to come back to finish another issue, and we have requested them to please fix this guard grate issue that needs to be reset so we can move on, we now have water over flowing from the roof because the holes are blocked in the gutter guard grate, that they did not reset properly ? Which I have pictures and videos of the damages, Just would appreciate better customer service after our roof was installed, Bravo Roofing have determined they have done all they can, and will not followup on there damages they did to our property, unfortunately we had put our trust in this Company, to do a clean and outstanding Job ? No threats Just wished they would have finished the second trip to finish repairing my gutter guards that they knew they damaged which would have been a quick adjustment to correct the overflow in the corner of the roof , customers be aware 😳
Steven Daigle
13:17 06 Apr 24
April 5, 2024
Bravo Company Roofing Review
Jonathan from Bravo Company Roofing came to my house to see if I might need a new roof. Using his UAV, he inspected my roof looking for any type of hail or wind damage. After the inspection, he showed me pictures of damage to my roof. The next step was to have my insurance inspector to come out and determine if the damage suggested a replacement was needed. Jonathan kept me updated via phone on all activity and dates to meet my schedule.

My insurance inspector came out with Jonathan and did determine my roof had enough damage that it needed replacement. Jonathan went through all the steps that would follow to replace my roof. The most important was understanding the contract. Jonathan went over all the details and explain fully so both my wife and I understood the process.

On a date of my choosing, we set up a time to schedule the roof replacement. Jonathan went over what I needed to do before the installation crew came out so no damage would occur to my screens or items in the yard. Jonathan was very patient with us as we picked out a color of shingle we wanted on the roof. I made a few upgrades that I paid extra for to have a roof that will last longer.

Due to the weather, we had to postpone our installation only one day. The crew showed up about 7am and started to work. The meticulously put down plastic tarps to catch the debris as they removed the old shingles and underlaying.
After completing the new roof, they went around and cleaned up the area of nails and debris. I was told they may not get everything, so be sure to make my own inspection. I inspected the yard back and front for three days finding bits and pieces that escaped the cleanup. All in all the crew did a fantastic job! I was very pleased to sign over the last check for the job completion. My roof is awesome and makes my house stand out even more now. I can not thank Jonathan enough for his detailed explanation of the whole process and his excellent communication from start to finish.

If you ever need a new roof, I highly recommend Bravo Company Roofing! Not only will you be pleased with the excellent work they do for your replacement roof, but also the professionalism of how they manage their company and quality of service they provide the customer!

Sincerely,

Steven and Frances Daigle

P.S.
If you want to stop by and see the work, my address is 201 Candler Dr. Kathleen, Ga. 31047.
Stan Fitzgerald
16:04 29 Mar 24
Fair price , very professional, great work - very happy
Kelvin Hawkins
21:39 17 Mar 24
Bravo Company Roofing really did a great job on my roof replacement! The process was easy and stress free. They set everything up, even the removal and re-installation of my solar panels. On the day that my roof was replaced, they came in, did the work, and cleaned up all in the same day! Mason was the lead guy on my project and he went above and beyond to make sure that I had the best experience. He even noticed mistakes made by the previous roof installers and had those fixed for me. If you're in the Atlanta/Middle GA area and looking to get your roof replaced, I highly recommend Bravo Roofing Company!
Albert Loper
02:44 16 Mar 24
10 stars for Nick Resto! I am so thankful for him and Bravo my new roof is amazing in kennesaw
Daniel Traverso
01:02 16 Mar 24
Super fast and professional experience with Wes and his crew. Left my roof better than before, and most importantly gave us peace of mind. Will absolutely call Bravo for all future roof issues. A+++
Samuel Mercedes
00:38 16 Mar 24
Nick recently helped me get my roof replaced here in Cartersville and couldn’t have made the process any easier for me!
Josh Stone
02:43 13 Mar 24
Found the Bravo roofing team through a friend/neighbor who highly recommended them. Danny “lumberjack” Blanchard came out and performed a thorough inspection and handled everything with the insurance company. It was effortless for my family through the process as they knocked it out quickly. Great job, team, and simple process. I recommend them to anyone else here in Smyrna with roofing needs, especially for a new roof like mine. ⭐️⭐️⭐️⭐️ ⭐️
Bradley Boomhower
21:18 12 Mar 24
If you’re looking for a roof in the Kathleen area I can't say enough good things about Bruce with Bravo Company Roofing. From the initial consultation to the final inspection, everything was handled with care and expertise. The team was knowledgeable, communicative, and went above and beyond to ensure our satisfaction. Our home feels safer and looks better with our new roof. Thank you, Bravo Company Roofing!
Michael Garrett
21:11 12 Mar 24
Outstanding workmanship and top-notch customer service from start to finish with Bruce and Bravo company Roofing. The team was incredibly skilled and took the time to address all of our questions and concerns. They even helped us navigate the insurance claim process seamlessly. Our new roof not only enhances the curb appeal of our home but also gives us peace of mind knowing it was installed with precision and care. Highly recommend Bravo Roofing to anyone in need of roofing services!" Reach out to Bruce here in Macon!!!!
Shane Ferraro
21:07 12 Mar 24
Acworth GA homeowners that need a roof, I highly recommend BRAVO COMPANY Roofing for anyone in need of roofing repairs or replacement. The team was responsive, transparent, and delivered high-quality workmanship. BRUCE took the time to assess our roof thoroughly and provided a detailed plan of action. The project was completed on time and within budget, and the final result is nothing short of impressive. Thank you, Bravo Roofing, for your exceptional service!"
Alexis Helm
15:03 20 Feb 24
Jason Boyd stopped by my house in Bonaire, GA the day after we had a storm with winds of 100mph and noticed I had roof damage. He immediately got on my roof and patched it until we got approval from insurance. While we were waiting, he stayed in contact with me. Once we got it approved by insurance, we got us scheduled for a roof replacement the same week. With the new roof, my house looks even better!

Making Roof Insurance Claims Simple

Navigating insurance claims after storm damage can feel stressful, but you don’t have to face it alone. Bravo Company Roofing provides detailed damage reports, meets with your adjuster to present evidence, and ensures all repairs meet insurer standards. Our goal is to help homeowners get the coverage they deserve while making the process as smooth and stress-free as possible.

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Restore Your Roof With Confidence

Storm damage and insurance claims don’t have to derail your home’s protection. Bravo Company Roofing is here to simplify the process from start to finish. From your initial inspection to the final repair, we provide clear guidance, thorough documentation, and quality craftsmanship every step of the way.

Schedule your free storm damage inspection today and see why Acworth homeowners trust Bravo Company Roofing for reliable, lasting results.

Get In Touch with Team Bravo for Roof Repair Services

Don’t let storm damage put your home at risk. Contact Bravo Company Roofing for professional inspections, expert repairs, and guidance through every step of your insurance claim. As an IKO ROOFPRO Craftsman Premier Installer, we deliver precision and quality you can count on. Schedule your free storm damage inspection today and protect your home with confidence.

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